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Office Hours: Mon - Fri, 8:00 - 4:00 CST
Shipping Days: Mon - Thurs
Young Again Guarantee & Return Policy
At Young Again, the health of your pet is very important to us. We guarantee that all of our products are manufactured with the highest quality ingredients and we will make every effort to assist you with the successful transition of your pet to Young Again Pet Foods. Within 30 days, if you don't agree that your pet(s) has never looked or felt better, return the unused portion of food from your initial order for a full refund minus shipping charges. Please see our return policy details below. . .
Returning an item:
Pack the item safely and securely for shipping and include the packing slip (retain a copy for your records). Send the package via a traceable and insurable method. All shipping charges must be paid by the customer. COD deliveries will be returned to the customer.
Send to: Young Again Pet Food, Attn: Returns Department, 31008 Fox Hill Ave. , Stacy, MN 55079
Flavor Enhancer, CarnivoreRAW Mixes and Supplements, Carnivore Yums for Cats and Ferrets, Carnivore Yums for Dogs and Ferrets & Zero Tru Carnivore Treats.
We cannot accept returns on these products.
* Please be sure your pet is accustomed to a powder supplement or raw diet prior to placing an order for a CarnivoreRAW PreMix.
* Please be sure to use prior to the expiration/best by dates.
* As all pets have different preferences to flavors/ treats we are not able to accept returns on any of our treats.
Credit cannot be given on expired product(s).
STOLEN PACKAGE POLICY:
We strongly recommend you ensure that you are available to receive your shipment. Young Again Pet Food receives confirmation from our freight carrier to confirm parcel delivery, however we cannot be responsible for your orders being stolen from your door should you not be available. Please ensure you provide an appropriate delivery address during business hours such as your work address to help reduce your liability. We do offer signature required delivery, however FedEx and Spee-Dee Delivery do have additional fees that will be passed along for this service.
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