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Pet Foods

Young Again Guarantee & Return Policy

At Young Again, the health of your pet is very important to us. We guarantee that all of our products are manufactured with the highest quality ingredients and we will make every effort to assist you with the successful transition of your pet to Young Again Pet Foods. Within 60 days, if you don't agree that your pet(s) has never looked or felt better, return the unused portion of food from your initial order for a full refund minus order discounts and shipping charges. Please review return policy details below. . .

 

Returning an item:

Pack the item safely and securely for shipping and include the packing slip (retain a copy for your records). Send the package via a traceable and insurable method. All shipping charges must be paid by the customer. COD deliveries will be returned to the customer.

 

Send to: Young Again Pet Food, Attn: Returns Department, 31008 Fox Hill Ave. , Stacy, MN  55079

 

Return Exceptions:

Flavor Enhancer, CarnivoreRAW Mixes and Supplements, Carnivore Yums for Cats and Ferrets, Carnivore Yums for Dogs and Ferrets & ZERO Tru Carnivore Treats.

We cannot accept returns on these products.

  1. Be sure your pet is accustomed to a powder supplement or raw diet prior to placing an order for a CarnivoreRAW PreMix.
  2. Be sure to check expiration dates and check you can use product prior to that expiration/best by date.
    Credit cannot be given on expired product(s).
  3. As all pets have different preferences to flavors/ treats we are not able to accept returns on any of our treats.

 

STOLEN PACKAGE POLICY:

We strongly recommend you ensure that you are available to receive your shipment. Young Again Pet Food receives confirmation from our freight carrier to confirm parcel delivery, however, we cannot be responsible for your orders being stolen from your doorstep should you not be available. Please provide an appropriate delivery address during business hours such as your work address to help reduce your liability. We do offer signature-required delivery, Additional fees from FedEx and Spee-Dee Delivery will be passed along for this service.

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